Travel security

Below are some tips for protecting your mobile devices while travelling overseas.

Preparing for your trip

Review the University Travel Policy and the Global Roaming information.
If travelling overseas then ensure you review the Overseas Travel Security Directive and adhere to the advice
Find out if countries you are visiting are considered 'high risk'. Look at the travel guidance for that country and register your travel plans with Smart Traveller.
Notify IDS if you are travelling with a University device containing sensitive data.
Always remove any sensitive information from your device that you don't need before travelling.

While travelling

Don't check-in IT equipment. Take it as carry-on luggage.
Avoid using public workspaces or untrusted insecure wi-fi networks as these could be able to monitor your activity. If you require access, do not enter any usernames, passwords or other sensitive information.
Use the Flinders Virtual Private Network (VPN) if you are required to access any sensitive information.
Be diligent in protecting your device against theft or loss.
If your device is stolen or lost notify IDS immediately.

Support for digital and IT services

Opening hours: 8am to 6pm, Monday to Friday, excluding public holidays

After hours or when all staff are busy you will be given an option to leave a voicemail message. Voicemails will be accessed as soon as practical during business hours otherwise you may choose to log an IT support request.