Network, Wi-Fi (eduroam) and remote access (VPN)

Flinders University has deployed a state-of-the-art, high speed network infrastructure that facilitates access to all of the University's online services as well as the wider Internet.

Staying connected at Flinders University has never been easier.

Useful links

Acceptable Use of Technology Procedures

Wireless network & eduroam

Remote access (VPN)

Wired network

Wireless network and eduroam

The eduroam wireless network is an international roaming service for secure wireless connectivity, which has been developed for the research and education community. It is the preferred wireless network for all University staff and students.

By connecting to eduroam, you accept and agree to abide by the University’s Acceptable Use of Technology Procedures.

What’s the best method for me to connect to eduroam?

The recommended method for connecting to eduroam is to visit join.flinders.edu.au and use the University’s automated configuration tool, JoinNow. This will configure your device automatically for you. This can be completed on campus or at home/off campus.

If you are connecting from a device on campus, you can use the Flinders Setup wireless network to run the automated connection tool.

You may experience issues using JoinNow on Flinders Setup wireless on Android devices. It is recommended to use mobile data to complete this when on campus using an Android device.

If you have trouble connecting using JoinNow, or you just want to configure your device for eduroam manually, the required settings are::

SSID	eduroam
Username	<FAN>@flinders.edu.au
Password	<FAN Password>
Authentication protocol	EAP (PEAP) with MS CHAP v2
Security protocol	802.1X with WPA2-Enterprise/AES

You may be prompted to accept certificates to ensure that your connection is secure – you should accept these if you can, but we are aware that on Android devices, it is not always possible to use certificates and you may need to select ‘do not validate’ in the configuration settings.

If you need more help, please contact the IDS ServiceDesk.

Flinders University and SA Health network coverage

Flinders University has over 2000 wireless access points to provide seamless wireless network coverage across all of our campuses. You will be able to stay connected no matter where you are!

To find out if eduroam is available in specific locations around the world, check the eduroam site.

We provide wireless coverage to the following Flinders University campuses:

Metro Adelaide

Bedford Park
Victoria Square (CBD)
Tonsley
Noarlunga
Daw Park.

Rural South Australia

Renmark
Nurioopta
Mt Gambier
Murray Bridge
Berri
Victor Harbor.

Northern Territory

Royal Darwin Hospital
Casuarina
Katherine
Nhulunbuy
Alice Springs
Tennant Creek

We have also partnered with SA Health to provide eduroam at the following locations:

Metro hospitals

Flinders Medical Centre
New Royal Adelaide Hospital
Women’s and Children’s Hospital
Lyell McEwen Hospital
Repatriation General Hospital
Queen Elizabeth Hospital
Noarlunga Hospital
Modbury Hospital
St Margaret Hospital.

Country hospitals

Port Augusta Hospital
Mount Gambier Hospital
Port Pirie Hospital.

Other sites

99 Gawler Place
L9 Citi Centre
SAAS MedSTAR Airport
SAAS Parkside
45 Grenfell Levels 7, 9, 10
Western Community Mental Health Centre
55 Rundle Mall level 6.

Remote network access (VPN)

Flinders University offers access to the University network and its resources from anywhere using a Virtual Private Network (VPN). The VPN allows you to connect a device from anywhere, and make it appear as if you were connected appear as if you were on campus, allowing you access to internal university IT resources and services.

To use this service, you will need to install Cisco AnyConnect on the computer you will be using.

Install Cisco AnyConnect

Multi-factor Authentication (MFA) is required to access the University network remotely. Follow the steps below to establish access with MFA.

Step 1

Open Cisco AnyConnect

On your computer, Search for the Cisco AnyConnect menu and click Connect.

Step 2

Enter your FAN and password

In the pop-up window, enter your FAN and password and click OK.

Step 3

Select your authentication method

Enter the authentication method you prefer (number) and click Continue.

Step 4

Enter the code to authenticate

For Okta verify and Google Authenicator, open the app on your phone, find the code, enter it into AnyConnect and click Continue.

For Okta Push, just tap, Yes It’s me to connect.

For YubiKey, insert your Yubikey, press and hold the reader for a few seconds to connect.

Wired network

Flinders University provides wired data outlets to most areas of the University – this allows staff and students to take advantage of the wired infrastructure providing fast network speeds to the desktop allowing high speed transfer of data, audio, video and other online content.

To request new data cabling or the activation of an existing data point onto the Flinders University network, please submit a request.

Get or change a wired network point

Support for digital and IT services

Opening hours: 8am to 5.30pm, Monday to Friday, excluding public holidays

After hours or when all staff are busy you will be given an option to leave a voicemail message. Voicemails will be accessed as soon as practical during business hours otherwise you may choose to log an IT support request.

I need help...

Call 8201 2345

Log a support request

Useful links

Wireless network and eduroam

What’s the best method for me to connect to eduroam?

Metro Adelaide

Rural South Australia

Northern Territory

Remote network access (VPN)

Wired network

Support for digital and IT services

I need help...

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