Information and Digital Services (IDS) provides information and communications technology services and support to the Flinders University staff and student community.
We provide vision and support a collaborative culture in which everyone is empowered to deliver value through appropriate digital solutions.
To realise the Flinders strategic 2025 objectives, we commit to...
To ensure customer value in all we do, we commit to continuous improvement across five themes...
Build stakeholder and enable student and research success by deliverying value, exceeding agreed expectations, build relationships
Develop a culture where people work together in collaboration and feel safe to experiment while enabling personal and organisational growth
Promote, inform and educate common undertanding of delivered value
Deliver quality outcomes in an agile, flexible, sustainable way, reflecting on and continually improving service
Practise effective financial management to maximise value
Our core services include:
08 8201 2345
ids@flinders.edu.au
(7:30am to 6:00pm, Monday to Friday, Excluding Public Holidays)
Kerrie Campbell
Chief Information Officer (CIO)
We provide first and second level support to Flinders University Staff and via the Service Desk, Field Services teams, and provide support to Students via Flinders Connect.
We also provide support directly to Colleges via our Business Partners and Technical Contacts.
Feisar Joya
Associate Director, Client Services
Service Desk - Physical Sciences building - Suite 015
Field Services - Engineering building - Suite 352
Flinders Connect - Desk 9
Business Partners - Physical Sciences Suite - Suite 004
Providing enterprise digital solutions for the research community, especially projects prioritised by the Digital Research Governance Group.
Sally Wheldrake
Associate Director, Digital Research Services
Physical Sciences building - Suite 0017
We are responsible for ensuring the University's digital operational needs are reliable and consistent while providing innovative technologies to support teaching, learning and research.
Sascha Meier
Associate Director, Digital Platforms & Operations
Physical Sciences building - Suite 021
Planning and Analytical Services deliver management information services to meet the University’s strategic objectives. This includes strategic analysis, advice and support to University leadership on University planning, performance, business analytics, institutional research, reporting, and data science projects in support of evidence based decision making.
Luke Havelberg
Associate Director, Planning and Analytical Services
Union Building - Ground floor
We provide enterprise application development, support & project delivery for enterprise systems and platforms, including HR, Finance and CRM. We also provide business improvement services that assist the organisation in streamlining and improving processes.
Nicole Fishers
Associate Director, Digital Business Services and Deputy CIO
Physical Sciences building - Suite 009-013
Digital Student and Teaching Services provides seamless, reliable, intuitive technology that supports student learning from application to graduation.
Frank Buechele
Associate Director, Digital Student and Teaching Services
Information, Science and Technology (IST) building - Suites 263-27
We partner with the University stakeholders and IDS to ensure technology investments are governed, supported and strategically aligned, fit for purpose and continuously improve our digital services lifecycle.
Jamie Armfield
Acting Chief Information Security Officer
Information, Science and Technology (IST) building - Suite 368
Sturt Rd, Bedford Park
South Australia 5042
CRICOS Provider: 00114A