Lack of role clarity is when staff aren’t clear on their job, responsibilities or what is expected. This may happen when they aren’t given the right information or things keep changing.
Low job control means workers have little control or say over the work. This includes over how or when the job is done.
Lack of role clarity or job control becomes a hazard when it is severe (e.g. very little clarity), prolonged (e.g. long term) or frequent (e.g. happens often).
