Student Management System - Flinders University Staff

Student Management is the computer system used by Flinders University to administer and manage student information.

It is a comprehensive system used by university staff and students for:

recording student details
managing admission to courses
enrolling in topics
registering for classes
adjusting fees
processing payments and receipts
recording results
performing other student and university related processes.

The student interface of Student Management is called the Student System.

There are 3 environments available to staff:

Student Management Web
TechnologyOne Student Management
Ci Anywhere (CiA)

Quick links

Student Management Web

TechnologyOne Student Management

Ci Anywhere

Student System tools and resources

Frequently asked questions

Student Management access form

Student Management Web

This platform connects through to the Student Management database, with the essential functionalities to meet the needs of University academic/teaching staff.

Training

Tutorial	Description
Introduction to Student Management Web	An overview of the functions available in the system, including: searching for topics and courses obtaining lists of students associated with courses, topics and class exporting lists to Excel viewing student information and more. New users are encouraged to watch this tutorial.
Course lists	How to obtain a list of students studying a course.
Topic lists	How to obtain a list of students enrolled in a topic.
Class lists	How to obtain a list of students registered in a class.
Maintaining Teaching Teams	How to add and remove staff from a teaching team.

Access

Only authorised users can access Student Management.

According to the work requirements of a staff member's position, access to Student Management is allocated by standardised system roles or profiles of which one or more may apply. Please note that the access request is subject to approval by the nominated work area representative.

Topic coordinators

If you're recorded as a topic coordinator and want to obtain access to make enquiries and update teaching team members, you can apply for access via the Student Management Access form.

Topic coordinator access is pre-approved and no separate approval needs to be attached to the access request form.

Student Management Access form

College professional staff

College professional staff in specific positions have predefined access. To apply for access, you need to:

Seek approval via email to your area representative (see Student Management Access Approvers list), specifying the position you hold in the college.
- Area representative for City Campus: Senior Manager, City Campus Services or Coordinator, City Campus Services.
Once you receive an approval, attach it to and complete the Student Management Access form. When completing the form, select the position you hold in the college.
Complete the three Introduction to TechnologyOne Student Management online training modules (this is required before access is granted).

Student Management Access form

Access approvers

Other staff

To apply for access you need to:

Seek approval via email to your area representative (see Student Management Access Approvers list), outlining the environment (e.g. Student Management Web and/or TechnologyOne Student Management) and the level of access you want to be approved for, e.g. enquiry access.
- Area representative for City Campus: Senior Manager, City Campus Services or Coordinator, City Campus Services.
Once you receive an approval, attach it to and complete the Student Management Access form.

You'll be advised by email once your request is processed. For more information, refer to the Student Management Staff Access Procedures.

Once you have a Student Management account, you can access the system via the relevant tile on your Flinders Dashboard (Okta).

Student Management Access form

Access approvers

TechnologyOne Student Management

This is the complete Student Management database.

Training

Area	Modules	Description
Introduction to TechnologyOne Student Management	Getting Started	All 3 modules must be completed for access to be successfully granted. Note: Completion of these modules is not required for users who are only applying for access to Student Management Web.
	Searching
	Reports
Study plans	Introduction to Study Plans	An overview of the information displayed in the Study Plan window.
Study plans	Maintaining Study Plans	Adding and removing topics on a student’s study plan.
Advanced standing	Advanced Standing Applications	Processing advanced standing applications in Student Management.
Advanced standing	Applying Advanced Standing	Applying advanced standing to a student’s study plan.
Results	Importing Results	Importing results into TechnologyOne Student Management.
Results	Certification of Results	Certifying results in bulk and for an individual student.
IDS Staff only	Student Management Access	Creation and maintenance of user accounts.

Training database

The training database is a replica of the live TechnologyOne Student Management database, and is designed as a ‘sandpit’ environment for users to practise functions. Data is refreshed regularly (generally weekly) from the live database.

Access to the training database is via the TechnologyOne (TRAIN) tile on your Flinders Dashboard (Okta).

Access

For users requesting access to TechnologyOne Student Management:

completion of the three Introduction to TechnologyOne Student Management online training modules is required before access is granted (for users requesting access to Student Management Web only, you don't need to complete this online training)
other training may be required before receiving access to parts of TechnologyOne Student Management, depending on the type of access needed.

You'll be advised by email once your request is processed. For more information, refer to the Student Management Staff Access Procedures.

Once you have a Student Management account, you can access the system via the relevant tile on your Flinders Dashboard (Okta).

Student Management Access form

Ci Anywhere (CiA)

This platform includes various staff functions such as processing course applications, scholarships, and certain personal details maintenance. Please note that access to CiA is linked to the wider Student Management access.

Training

Staff who process or enquire on domestic applications and offers should complete the Introduction to Ci Anywhere module.

Access

Access to CiA is connected to the wider Student Management access. Find out how you can get access here.

Quick Reference Guides

Quick Reference Guides have been created to assist TechnologyOne users with new features and to help new staff learn how to navigate specific functions and dashboards. These guides include system screenshots to provide a clear, step-by-step process for users.

Please note that these guides are for staff use only.

See the guides

Type	Quick Reference Guide
Troubleshooting	Troubleshooting in Student Portal
Staff - access	CiA enquiry student finance dashboard
	CiA enquiry student profile and calendar
	CiA access student study
Staff - help and processes	Portal Overview Guide
	Hypercare Quick Reference Guide
	Troubleshooting task issues
	How to modify bucket unit values
	How to reprint an online payment receipt from ECR
	How to change a formal name in CiA
Staff - task management	How to manually assign a task
	How to mark a task as complete
	How to extend a task due date
	How to respond to a task on behalf of a student
Staff - applications processing	Completing dual coursework course and scholarship applications
Staff - applications processing	Completing dual HDR course and scholarship applications
Students	How to change personal details
	How to enter or change banking details
	How to pay fees online
	How to unschedule topics
	How to withdraw from topics
	Manage my course
	Plan and enrol - plan a study period wizard
	Plan and enrol via unscheduled column
	What is my research summary

Student System tools and resources for students

A suite of ‘How to' videos has been created for students to reference, accessible from the Student System web page and from in-system links. The videos provide step-by-step guidance for performing essential tasks in the system, such as applying for a course, enrolling in topics, registering for classes, paying fees, and more.

Additionally, the (new students) steps to enrolling have been updated for domestic, international, HDR, and online students. There are also system-related FAQs on Ask Flinders.

Students can get in-person support at Flinders Connect and the City Campus.

'How to' video guides: A student's view of the Student System

Frequently asked questions

How can I request access to the Student Management System?

To request access to Student Management Web, TechnologyOne Student Management, or Ci Anywhere (CiA), you will need to submit a Service One request.

First read about each environment, types of access you may need depending on your role, and any pre-approvals or training required here.

What's the difference between Compass and the Student System?

Compass is a website which connects students to a range of support resources, useful links, systems, and key dates. The Student System is the go-to for students to manage key activities throughout their student journey including: updating details, enrolling in topics, registering for classes, viewing timetables and results, checking fees and making payments.

What information is housed in the Student System?

The Student System houses a broad range of information on student administration processes, including applications, offers, personal details, financial information, scholarships, reports, sanctions, enrolment, class registration, results and graduation.

The information is FAN and password protected, and personalised to each student and their Flinders journey.

Is there support material staff can share with students?

Yes. A suite of ‘how to’ videos, and new students ‘steps to enrolment’ have been created for domestic, international, HDR and online students, to help them navigate the Student System. In addition, there are in-system tips and step-by-step instructions providing guidance as to how to perform essential tasks. For more information, visit the Student System webpage.