Please do not attend Flinders if unwell, even with only very mild symptoms consistent with COVID-19 (cough, sore throat, blocked or runny nose, fever, or loss of taste or smell). Contractors may be required to be fully vaccinated when working in some University locations. Please refer to Flinders University's COVID-19 Vaccination Policy.
Prior to engaging a contractor, staff should read our Engaging a Contractor page.
Flinders University engages a variety of contractors to work across its campuses. We are committed to meeting the standards required by the Work Health and Safety Act 2012.
These pages include information for businesses and individuals engaged to work with us, and for staff members seeking a contractor.
You can register to work with the University, update your details, complete inductions and apply for work permits through the Now Agent app. Please note that multi-factor authentication will be required when you log into Now Agent – you can find out more and download the relevant app here.
Please be aware that all Flinders University campuses and properties are fresh air zones, however there are designated smoking zones at the Bedford Park campus.
We remind all visitors to the University to please observe the varying speed limits in the area.
Note that contractors will need their activated FAN (Flinders Authentication Name) before beginning this process.
Please note that you will not be able to complete the induction if your company registration is not complete.
Please contact the Property, Facilities and Development Customer Service Team via email (pfd@flinders.edu.au) with the following information to create a FAN for you and your staff.
Main company contact (the person responsible for adding company and staff details, and insurance certificates)
Staff who will attend site
You will then receive an email with instructions on how to activate your account and complete an induction. Inductions will be valid for 12 months. You will be notified via email to renew this when it's close to the expiry date.
You will need to register your organisation and each individual staff member who will work on site at Flinders.
Quick reference guide: Register your company or update details
Use the links above to download the Now Agent app to your smart phone or tablet. If you are searching in the app store, you will find this by searching for 'ServiceNow Agent'. If you're using a PC or laptop, click the link to the portal.
Please note that multi-factor authentication will be required when you log into Now Agent – you can find out more and download the relevant app here.
When you first log into the app, you will need to enter the following information:
Instance: flindersuni.service-now.com
Nickname: ServiceOne
All contractors working on site will need to complete this. Once you're registered, an email with instructions on how to complete the induction will be sent to you. Open the app, click on the ‘Take inductions’ link in the My Items section and follow the prompts. When completing your induction, please ensure you read and acknowledge the information about vaccination requirements when working in a healthcare setting.
See the Permits and permissions to proceed page for details, notice requirements and application forms.
Your University contact person will complete your induction prior to commencing work at Flinders.
When working on site, Flinders requires all contractors to check in and out of Flinders sites. You can do this on the Now Agent app on your mobile device.
Read further information on the Information for contractors page
You will find the service Now Agent app in your app store by searching for 'ServiceNow Agent'. Log in using your activated FAN and password. Your contact at Flinders would have arranged for this to be created and emailed to you to activate.
Read full information on the Information for contractors page and consult the Quick reference guide: Check in and out of site.
Your Flinders contact person will advise whether they will provide you with keys or swipe cards or whether you should visit the Security Office, located on the Plaza to collect them.
Visit the Security office to return any keys or swipe cards.
Check out when you leave for the day.
Contact our Properties, Facilities and Development team for support with the contractor process, policy, work permits and permissions to proceed, questions about your FAN or password, and access to the system or your work at Flinders – call (08) 8201 2733 during business hours or email pfd@flinders.edu.au.
Sturt Rd, Bedford Park
South Australia 5042
CRICOS Provider: 00114A TEQSA Provider ID: PRV12097 TEQSA category: Australian University
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