Please do not attend Flinders if unwell, even with only very mild symptoms consistent with COVID-19 (cough, sore throat, blocked or runny nose, fever, or loss of taste or smell). Contractors may be required to be fully vaccinated when working in some University locations. Please refer to Flinders University's COVID-19 Vaccination Policy.
Flinders University engages a variety of contractors to work across its campuses. We are committed to meeting the standards required by the Work Health and Safety Act 2012.
These pages include information for businesses and individuals engaged to work with us, and for staff members seeking a contractor.
You can register to work with the University, update your details, complete inductions and apply for work permits through the Now Agent app. Please note that multi-factor authentication will be required when you log into Now Agent – you can find out more and download the relevant app here.
Please be aware that all Flinders University campuses and properties are fresh air zones, however there are designated smoking zones at the Bedford Park campus.
We remind all visitors to the University to please observe the varying speed limits in the area.
Note that contractors will need their activated FAN (Flinders Authentication Name) before beginning this process.
Please note that you will not be able to complete the induction if your company registration is not complete.
Please contact the Property, Facilities and Development Customer Service Team via email (email@example.com) with the following information to create a FAN for you and your staff.
Main company contact (the person responsible for adding company and staff details, and insurance certificates)
Staff who will attend site
You will then receive an email with instructions on how to activate your account and complete an induction. Inductions will be valid for 12 months. You will be notified via email to renew this when it's close to the expiry date.
You will need to register your organisation and each individual staff member who will work on site at Flinders.
Quick reference guide: Register your company or update details
Use the links above to download the Now Agent app to your smart phone or tablet. If you are searching in the app store, you will find this by searching for 'ServiceNow Agent'. If you're using a PC or laptop, click the link to the portal.
Please note that multi-factor authentication will be required when you log into Now Agent – you can find out more and download the relevant app here.
When you first log into the app, you will need to enter the following information:
All contractors working on site will need to complete this. Once you're registered, an email link to the induction will be sent to you. When completing your induction, please ensure you read and acknowledge the information about vaccination requirements when working in a healthcare setting.
From 28 February, all contractors coming to Flinders University are required to show evidence of at least one dose of an approved COVID-19 vaccine, or of their medical exemption from having this vaccine.
See the Permits and permissions to proceed page for details, notice requirements and application forms.
Your contact at the University will complete this when you arrive to start work at Flinders.
You will need to check in and out of Flinders sites from the Now Agent mobile app.
You will find the Now Agent app in your app store by searching for 'ServiceNow Agent'. Log in using your activated FAN and password. Your contact at Flinders would have arranged for this to be created and emailed to you to activate.
Check in from the app when you arrive at a Flinders site. Please note that when on site, you must adhere to all relevant Government health directions related to COVID-19.
Visit the Operations office to collect keys or swipe cards. Your contact at Flinders will let you know ahead of time if these are required.
Visit the Operations office to return any keys or swipe cards.
Contact our Properties, Facilities and Development team for support with the contractor process, policy, work permits and permissions to proceed, or your work at Flinders – call (08) 8201 2733 during business hours or email firstname.lastname@example.org.
For technical issues or support, including questions about your FAN or password, and access to the system contact Flinders’ IT service desk team on (08) 8201 2345 during business hours. You can also log a request online using the IT help and support service inside Service One.
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