Marketing and Student Recruitment

What we do

Marketing and Student Recruitment (MSR) have overall responsibility for developing and implementing strategic marketing and student recruitment initiatives that enhance the Flinders University brand and increase market share and overall student growth. Collectively we are on a mission to be Australia's most loved and accessible university.

Our teams have been structured to align with the purchase funnel and includes Brand, Creative Services, Events, Prospect Management, Product Marketing, and Customer Experience.

Leadership: Bev Bury, Chief Marketing Officer

About Bev

Our Team

Brand, Creative Services, Events

The Brand, Creative Services, and Events team are the Flinders brand custodians, responsible for developing all brand creative initiatives to shape and enhance our brand. The team includes the Creative Studio, Events, Partnerships, and Flinders Awareness Campaigns.

Led by Meghann Reeves, Head of Brand and Creative Services

About Meghann

Prospect Management Team

The Prospect Management Team oversees student recruitment and engagement efforts, including school presentations, expos, roadshows, workshops, and one-on-one appointments. We respond to all inbound calls, emails, and chat inquiries, guiding prospective students from inquiry to enrolment.

Led by Danielle Green, Head of Prospect Management

About Danielle

Product Marketing

The Product Marketing team collaborates with colleges to ensure our courses meet customer needs. Our team includes passionate and creative marketing partners and digital content producers who craft value propositions, marketing campaigns, and content designed to drive enrolments.

Led by Alan Sicolo, Head of Product Marketing

About Alan

Customer Experience

The Customer Experience team manages the Flinders websites and social media accounts to digital advertising, email optimisation and automation, digital and website analytics performance metrics reporting.

Led by Anthony Hill, Head of Customer Experience

About Anthony

Quick Links

Brand tools and templates

Flinders Press

Social Media Requests

Creative Studio Design Request

You can log a website update through Service One that is logged directly with the Customer Experience Team.

Flinders Brand

Creative Services

Creative Services Panel

Social Media

Event Management

Merchandise

If you can't find what you are looking for visit workplace support or contact:

Marketing and Student Recruitment

Frequently asked questions

How do I log a web update request?

You can do this via Service One. Complete the form and a job will be logged directly with the CX team. You will be contacted within 24 hours.

How can I gain access to Canva?

Contact the Brand Team for Canva access.

How can I gain access to the Adobe Experience Manager (AEM)?

Please contact alice.brook@flinders.edu.au from the Customer Experience team.

Can MSR take event photos?

MSR does not have an in-house photographer. For event photos, consider these options:

Visit the Creative Services Panel to hire a professional photographer or videographer.
Use a high-quality mobile phone camera to capture event moments.
Check with your college about borrowing a DSLR camera set to 'point-and-click' mode.

Can MSR help develop a video?

Submit a Video Request Form, and we will confirm availability within 2–3 business days.

Can MSR help edit photos or videos?

Email the creative studio with your requirements and we will be in touch.

Can MSR take event videography?

MSR has a videographer who may be available to assist. Submit your request to the Creative Studio, and we will respond within 2–3 business days. Alternatively:

1. Visit the Creative Services panel and submit a brief to hire a videographer.
2. Use your mobile phone's high-quality video capabilities.

For video editing requests, refer to the Creative Studio for support.

What are the branding guidelines for Flinders’ centres and institutes?

You can download the Flinders Brand guidelines. MSR is currently establishing new guidelines for logo usage and eligibility. Until then, please direct any logo requests to the Creative Studio. Once the guidelines are complete, we will update the process accordingly.

How do I request a logo/brand for my centre of institute?

MSR is currently updating guidelines for logo usage and eligibility. For now, please direct all logo requests to the Creative Studio. Once guidelines are finalised, the process will be updated.

Where can I order Flinders University branded merchandise?

Internal Orders: Use the Internal Merchandise Form to view options and charge to an account code. Allow up to 7 working days for delivery.

Custom Merchandise: Submit a Custom Merchandise Request Form and allow 6–12 weeks for production and delivery.

Personal Purchases: Visit the Flinders Online Store for personal orders.

What are the guidelines for creating a social media account for my centre, institute, or group?

Refer to the Flinders Social Media Guidelines. For assistance, contact simone.baker@flinders.edu.au.

How do I submit a request for a social media post?

Simply complete the Social Media Request Form and MSR will get back to you.

Can MSR help ensure my research publication aligns with Flinders’ brand for external audiences?

If you are from a College, contact your Marketing Team representative to discuss your requirements. For external design and publication support, refer to the Creative Services Panel.

If you are from the Research portfolio or another area, please submit a request here, and a member of the MSR team will be in touch.