Brand and Creative Services

The Flinders brand is integral to the success of Flinders people. Every encounter with the wider community is both an opportunity to build upon Flinders reputation and be associated with a strong culture of innovation and achievement.

Flinders' brand identity unites the diverse parts of our organisation, providing a common understanding of who we are and our collective aspirations, both within the University and beyond.

All Flinders staff members have the responsibility of ensuring that the core elements of the Flinders brand - logo, typefaces, colour palette and typography - are used consistently and correctly.

Our Brand

Our Brand Story

Our Logo

Tools and Templates

Creative Services

The Brand, Creative Services, and Events team within Marketing and Student Recruitment supports the University’s brand and marketing activities through creative services. The team’s work primarily focuses on strategic projects, including College marketing plans and Student Recruitment campaigns.

Scheduling and Planning
All projects are scheduled at the start of the calendar year and managed on a rolling 30-day plan.

For ad hoc requests or projects outside the planned schedule, the Creative Services team will endeavour to accommodate your needs where possible.

Submitting a Request
If you require creative support, you can submit a request here. After submitting your form, a team member will contact you to confirm:

Whether your request can be scheduled,
If additional information is required, or
To provide guidance on other resources, such as Canva templates or the Creative Services Panel.

The Creative Services Panel includes external providers who can assist if your project falls outside the team’s capacity. Learn more about the Creative Services Panel here.

Standard Production Times
To help you plan your project, you can download a list of standard production times.

Alternative Solutions
If the Creative Services team cannot accommodate your request, alternative solutions will include accessing marketing self-service resources.

Quick links

Creative Studio Job Request

Flinders Brand Guidelines

Photographer request

Videographer request

Canva Access

Standard Production Times

Marketing Self-Service

The Creative Services Panel offers a range of creative services to meet the needs of staff across all departments. Utilising panel members will save time and effort in finding the right supplier for your creative needs.

Services include:

Copywriting
Photography
Videography

Branding and/or content design
Website content and/or development.

Copywriting
Photography
Videography
Branding and/or content design
Website content and/or development.

Creative Services Panel

Frequently asked questions

How do I log a web update request?

You can do this via Service One. Complete the form and a job will be logged directly with the CX team. You will be contacted within 24 hours.

How can I gain access to Canva?

Contact the Brand Team for Canva access.

How can I gain access to the Adobe Experience Manager (AEM)?

Please contact alice.brook@flinders.edu.au from the Customer Experience team.

Can MSR take event photos?

MSR does not have an in-house photographer. For event photos, consider these options:

Visit the Creative Services Panel to hire a professional photographer or videographer.
Use a high-quality mobile phone camera to capture event moments.
Check with your college about borrowing a DSLR camera set to 'point-and-click' mode.

Can MSR help develop a video?

Submit a Video Request Form, and we will confirm availability within 2–3 business days.

Can MSR help edit photos or videos?

Email the creative studio with your requirements and we will be in touch.

Can MSR take event videography?

MSR has a videographer who may be available to assist. Submit your request to the Creative Studio, and we will respond within 2–3 business days. Alternatively:

1. Visit the Creative Services panel and submit a brief to hire a videographer.
2. Use your mobile phone's high-quality video capabilities.

For video editing requests, refer to the Creative Studio for support.

What are the branding guidelines for Flinders’ centres and institutes?

You can download the Flinders Brand guidelines. MSR is currently establishing new guidelines for logo usage and eligibility. Until then, please direct any logo requests to the Creative Studio. Once the guidelines are complete, we will update the process accordingly.

How do I request a logo/brand for my centre of institute?

MSR is currently updating guidelines for logo usage and eligibility. For now, please direct all logo requests to the Creative Studio. Once guidelines are finalised, the process will be updated.

Where can I order Flinders University branded merchandise?

Internal Orders: Use the Internal Merchandise Form to view options and charge to an account code. Allow up to 7 working days for delivery.

Custom Merchandise: Submit a Custom Merchandise Request Form and allow 6–12 weeks for production and delivery.

Personal Purchases: Visit the Flinders Online Store for personal orders.

What are the guidelines for creating a social media account for my centre, institute, or group?

Refer to the Flinders Social Media Guidelines. For assistance, contact simone.baker@flinders.edu.au.

How do I submit a request for a social media post?

Simply complete the Social Media Request Form and MSR will get back to you.

Can MSR help ensure my research publication aligns with Flinders’ brand for external audiences?

If you are from a College, contact your Marketing Team representative to discuss your requirements. For external design and publication support, refer to the Creative Services Panel.

If you are from the Research portfolio or another area, please submit a request here, and a member of the MSR team will be in touch.