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FAQs

Colleges and services College of Medicine and Public Health FAQs

Document Library 

Facilities and Resources 

Operational support 

Teaching and students 

Document Library

     Application for academic status or promotion  MPH purchase order request form  FHMRI infrastructure and equipment wishlist  Resource Committee submission form  Checklist for approval to work out of hours  CMPH Capacity Building Grant Communique and Guidelines  CMPH Capacity Building Grant Application Form  FHMRI publication authorship advice

Operational support

Executive and operational support

Mail and courier services

Please view the mail and courier webpage. 

The photocopier is jammed/needs paper/toner

We recommend the “fix-it-yourself” process for expediency.  You can follow the instructions on the screen for a paper jam. Book a time with the Operations team via cmph.operations@flinders.edu.au if you would like to become more familiar with the printers and basic troubleshooting.

If you are unable to fix the problem locally, please send an email to cmph.operations@flinders.edu.au noting the issue and include your phone number, so we can advise you when the problem has been rectified. The team will endeavour to respond to you as soon as possible. If the matter is urgent, please include “URGENT” in the subject title or ring the College Exec Office on extension 15423.    

I need some stationery

Please email your stationery needs to cmph.operations@flinders.edu.au. Orders are regularly placed with the University’s preferred supplier, COS. If you know the code for your item, include it in your email.

Once the item(s) have been ordered, you will receive a confirmation email.

Once the item(s) have been delivered to the College Exec Office, you will be contacted to discuss collection/delivery.

Please refer to Procurement Services for information on current procurement activity, preferred suppliers and contracts.    

I need a University Corporate Credit Card

Your supervisor will need to approve you having a University Corporate Credit Card.  View the below page for more information on purchasing cards and FlexiPurchase. Your supervisors will need to sign the form and then forward the completed form to cmph.finance@flinders.edu.au .  

Corporate Credit Card

People and culture

Where can I find the terms and conditions of my employment?

An Enterprise Agreement is an agreement made between an employer and its staff that sets out the terms and conditions of employment. Further details can be found on the Enterprise Agreement page.

If you have any questions please do not hesitate to contact eb@flinders.edu.au or cmph.pc@flinders.edu.au    

I would like to nominate a colleague for academic status.

For general eligibility criteria and other information on academic status, please refer to the Academic Status Policy.  

Use the nomination form below which is to be completed by the applicant and their academic supervisor or nominator.

Academic status application form 

Marketing and Communications

Email distribution to specific groups

New email distribution lists have been created across the university. These distribution lists will allow you to communicate with all College staff (including those who service a college but are employed in central divisions) and academics in a given Teaching Program or Research Section.

These distribution lists are moderated by senior college staff. Contact College Operations via cmph.operations@flinders.edu.au if you would like further assistance to use the distribution lists.    

College email distribution lists

Webpage amendments

Please email the College Marketing and Communications Business partner via cmph.marcomms@flinders.edu.au with the details.

Event support

Please contact our dedicated College Marketing and Communications Business partner via cmph.marcomms@flinders.edu.au with the details    

Book a banner

Please email cmph.operations@flinders.edu.au noting the dates the banners are required, and the name of the event. The Operations team has two college banners and four Flinders University banners, which can be borrowed. These must be collected and returned from the College Executive Office, level 3, Health Sciences Building.

Video conferencing

View the video conferencing page for details.

Staff development

I am an academic and would like to apply for funding to attend a conference or outside studies program

For general eligibility criteria and other information on OCS and OSP please refer to the relevant Enterprise Agreement clauses at:

  • Overseas Conference Scheme 
  • Outside Studies Scheme

Administration of the above staff development schemes sits with the respective Colleges, and there may be some changes to the process or criteria for applications.

For queries and applications for OCS, OSP and ALSO please contact cmph.operations@flinders.edu.au.

Is there any funding available for research staff and students?

Please refer to Searching for funding in the Research Development and Support (RDS) area.

Research Professional

Flinders University currently holds a site licence to Research Professional. This is a powerful funding opportunities search engine and database. All opportunities listed on the system have been eligibility verified for Australian researchers.

All Flinders staff have access to Research Professional via the Okta dashboard. Select the large green (on the top right) '+ Add Apps' button and then to add Research Professional to your dashboard, search for 'Research Opportunity Database'.  

Research Professional allows all Flinders University staff and Higher Research Degree Students to search for funding opportunities.

What opportunities are available for Professional Staff?

The Professional Development Unit provides a wide range of in-house activities and courses to meet the training and development needs of University staff, including funding support to attend courses, workshops or conferences external to the University.

Facilities and Resources

Room bookings

I have an issue relating to booking a teaching space, that needs to appear in the students’ timetable

Please email cmph.timetabling@flinders.edu.au for assistance

NOTE: Also remember if you need the room set up in a different configuration, please ensure you advise caretaking with sufficient notice to allow them to make the change (we can check the timing).  

Service One

I need to book a meeting room or other space for a non-teaching related booking

For staff members:

Bookable rooms are either listed on the Web Room Booking site, or they have an individual outlook calendar.

Rooms that have an outlook calendar are usually meeting rooms, owned by specific areas. These rooms can be viewed via your outlook calendar: “Open Calendar” > “From Room List”. The rooms will start with one of two prefixes:

  • Resource – xxxx  or
  • Room – xxxx.   Example “Room – CMPH Dean Conference Room”.

You can view the availability of the rooms through these calendars, but you cannot edit or delete meetings entered into them.

To make a booking on an outlook calendar room, you can:

  • Email cmph.roombookings@flinders.edu.au with details of your meeting. It will be entered into the room’s outlook calendar and a copy sent to you as confirmation. This is the best option for recurring bookings or if you don’t know if the room is free.
  • Create a meeting in your own calendar and then ‘invite’ the room. To invite a room, click “Invite Attendees” > click on the “To” field > next to the search box, change the drop down list from Contacts to “All Rooms” > select the room and enter it in “Resources”. Then send the invite (complete with all details of the meeting, including your name and contact number) to the room. Unrestricted rooms will accept the meeting automatically if the room is free and decline the meeting if the room is busy. Restricted rooms are moderated and the invitation will be accepted/rejected by the staff member responsible for the room.

Popular rooms that have outlook calendars include:

  • Deans Conference Room, 6E110, FMC
  • Michael Berry Seminar Room, 6D222, FMC
  • Board Room, 3.33, HSB.
  • The BBQ courtyard area, near the level 5 entrance of FMC

Refer to the room bookings page for instructions on how to book a room using Microsoft Outlook and the web room booking system.

You can cancel your bookings, any time before the start time, through the ‘my bookings’ link at the bottom of the page. You cannot cancel bookings that have already begun.

There are a few rooms, which you will be able to see in the viewer but not be able to book. These are specialist rooms that require permission to book, because of the equipment included in the room or the specialised nature of the rooms’ use. Examples include:

  • The Multipurpose Teaching Facility, 5D218, FMC
  • The Anatomy Museum, Level 5, FMC

For non-teaching bookings for these rooms, send an email to cmph.roombookings@flinders.edu.au.

 

For external bodies:

For external organisations looking to book rooms on campus for ANY activity, enquiries must be sent to cmph.operations@flinders.edu.au. There are fees and restrictions applied to external organisations utilising university facilities. Details of which will be forwarded on request.

 

For students:

For all non-teaching bookings, including all those for student societies and organisations, send an email to cmph.roombookings@flinders.edu.au

You will need to detail what the meeting is for and if there will be any alcohol involved or if students are going to be charged to attend the event. Where alcohol is involved, students need to organise the appropriate license through the Flinders University Student Association (fusa@flinders.edu.au). This must be done prior to the event. 

How do I request caretakers, maintenance or cleaning assistance?

Within University Buildings (including rural and remote locations)

  • Any staff member in a University Building can access caretaking assistance (including emptying bins, moving furniture/equipment), maintenance and cleaning services by submitting a Service One Request.

Within Flinders Medical Centre

Caretakers' assistance

  • For a request to move equipment/furniture within FMC or from other areas of the University to FMC and vice versa please submit a Service One Request.
  • For any request to dispose of equipment/unwanted furniture, emptying bins, additional bins (general waste, paper/recycling & confidential bins), and move any freezers must be requested via FMC Porters, email Greg Hewett at greg.hewett@sa.gov.au or call 8204 4151.

Maintenance assistance

Staff members inside Flinders Medical Centre, must go through FMC Environmental Services for repairs or maintenance services.

  • For urgent repairs such as power outage, water leaks, security, sewer blockages please call Control Centre 8204 4582.
  • For non-urgent maintenance such as dripping tap, faulty light(s) please complete an environmental service and key request form and email to: HealthFMCEnvironmentalServices@sa.gov.au

Minor work request

  • For any work request such as new power points, power data, signage, and minor alterations to office or labs, please complete an environmental service and key request form and email to: HealthFMCEnvironmentalServices@sa.gov.au (copy sheena.agan@flinders.edu.au).
    Please note financial costs will apply to all minor work requests.
  • For repairs to bio-medical equipment please contact Bio-Medical Engineering (BME), level 3E, 8204 4052 or 8204 4054.

Cleaning assistance

  • For cleaning services, please email FMC, International Service Systems via HealthSALHNHotelServices@sa.gov.au, or contact 8204 5599. 
I need to relocate offices, find a new office for a staff member or need to reconfigure existing office space

Please engage with your manager in the first instance.  Then submit a Service One Request.

Note that reconfiguration or repurposing an office space will require Property and Facilities Development planning approval and financial approval from the College.

Any request relating to computers or AV please email:  ids@flinders.edu.au or call 820 (12345).  

How do I source additional or replacement furniture for my office/lab?

Submit a Service One Request. Note that purchase of any new furniture will require financial approval.

How do I request card access or keys to a work area or building?

Please refer to this link to a filtered list of PFD requests on Service One this will help you find assistance with any other PFD related tasks.

How do I book a barbecue for an event?

Submit a Service One request under caretaking. In the description, advise the date you require the BBQ and the location you would like it delivered to. There are three (3) barbecues available. Student Club or Association bookings must be requested through FUSA by completing an event registration form on their website.  

Further information to ensure the appropriate storage and safe use of BBQ’s can be found in the BBQ information sheet.

Further requirements on the food safety legislation for sausage sizzles and barbecues and preparing and cooking food safely can be found by visiting our page on food safety

Parking

Purchasing a parking permit

A permit is required when parked on campus from Monday to Friday, 6am to 6pm all year round.  Licence plate recognition technology is used on campus removing the need to display physical permits and tickets.

You can choose between the following options to suit your individual circumstances:

vPermit for students, staff and affiliates

  • Visit the Flinders website for further instructions on registering.

Casual parking – hourly, daily and monthly

  • If casual parking suits your circumstances better than a vPermit, use the new CellOPark app for hourly daily and monthly casual parking. For detailed instructions about how to install, register and use the app visit the Flinders website. 
Blue Parking Bays

A limited number of short term blue parking permits are available for staff to park in blue parking spaces (i.e. if they are travelling between meetings) These permits are not for permanent allocation and are only valid with a registered Flinders v-Permit. Please visit the College Exec Office (Level 3, Health Sciences building) or send an email in advance to: cmph.operations@flinders.edu.au. Staff are required to sign out and return these permits.

Visitor parking

A restricted number of single day parking ‘scratchy tickets’ are available for use.  Please visit the College Exec Office, Level 3, Health Sciences Building, or send an email in advance to: cmph.operations@flinders.edu.au 

University of Adelaide Parking Permit

A small number of red University of Adelaide permits are available for staff to park within the University of Adelaide (city east) campus on a single-day basis.  Please visit the College Exec Office, Level 3, Health Sciences Building, or send an email in advance to: cmph.operations@flinders.edu.au. Staff will be required to sign in and return these permits.    

Computing

Ordering a computer

Approval is required for new technology purchases. Check with your manager first and then to order a new computer please refer to the hardware ordering instructions to help you with this process.

Contacts

Ordering a computer

Contacts

Space and facilities planning

Email: pfd@flinders.edu.au
Ph:  08 8201 2733

College Space and Facilities Officer

Email: sheena.agan@flinders.edu.au
Ph: 08 8201 3657

Teaching

How do I generate a class list?

For instructions on how to generate a class list please send an email to cmph.enquiries@flinders.edu.au. If you do not have access to Student Two production, please advise CMPH Enquiries of this at the same time and they can get that organised for you.    

I need to make a change in an existing timetable booking.

You need to log onto Service One via Okta, go into the Education Services option, choose the ‘A timetable change’ option, and then complete all the details. This comes through to the SAS team who will manage your query.

What work do the SAS team cover?

The SAS team covers all aspects of student activity across the student administration lifecycle other than relating to Work Integrated Learning (WIL). This includes student enrolments, applications for credit, study plans, exams and progression through to completions.

The team also cover Trans National Education where Flinders University delivers off-shore programmes, and also managing the timetabling process for course teaching bookings, and also the casual academic process. 

How do I book a casual academic staff member into a topic?

You need to email cmph.ero@flinders.edu.au to make this request. In the email please outline:

  • Casual Academic’s name, email address and FAN (if known)
  • Topic code and teaching period (e.g. MMED9151, HY2),
  • Expected days/weeks (e.g. 10/05/2018, Weeks 31-38),
  • Pay codes and hours (e.g. T3 x 6 hours each week),
  • Specific work tasks (e.g. marking Assessment 1 & 2, delivering Seminar 2),
  • Flinders account or fund to charge the hours, and
  • Appropriateness of the casual for the work (i.e. work experience and qualifications).

This information is reviewed by the Education Resources Team then forwarded to the CMPH Dean (People and Resources) for approval.

How do I refer a student to the College Student Wellbeing Committee?

The Student Wellbeing Committee facilitates and monitors support for students experiencing significant difficulties affecting their wellbeing and that may impact on their potential to succeed academically or professionally.

A staff member can refer a student to the Committee via the cmph.swc@flinders.edu.au email address outlining the reasons for the referral and also the student details. 

I have a FLO query

Use the Flo query form in Service One and complete the requested information. These queries will go to the CILT team but they will have an option to forward to a SAS person where the query relates to SAS. 

I want to add someone to a teaching team on FLO

Use the Flo Query in Service One and complete the requested information. In the Query Description box outline:

  • the teaching period (e.g. S2, NS1, SU),
  • the teaching location (e.g. Bedford Park, DE, Victoria Square),
  • the staff member’s name,
  • the staff members payroll number, and
  • the FLO role needed (e.g. tutor, FLO support, Topic Coordinator).
I need support regarding a topic or course delivery

Contact the SAS team via cmph.enquiries@flinders.edu.au and we will allocate to a team member and they will get back to you as soon as possible.

I need assistance with a clinical exam

Contact the SAS team via cmph.enquiries@flinders.edu.au and we will allocate to a team member and they will get back to you as soon as possible. We work closely with the Examinations Office in terms of invigilator support but do need several weeks’ notice. 

How do I change a grade for a student?

You need to complete and authorise a Change of Grade form and send this to your Student Progress and Assessment Advisor:

Alicia Berryman

Jessica Connor

Mark Bogner

 

Biotech + Hons

B.Clin.Sci

B.Med.Sci

B.Med.Sci Hons

B.Med.Sci/Vision Sci

 

POCT

Public Health

Remote and Indigenous Health

POCHE

Paramedic Science

HCM

 

CCM

CBT

Clinical Ed

MD

The Student Progress and Assessment Advisor will then get the additional approval required and make the changes to the student’s grade.

CMPH Change of grade form 

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South Australia 5042

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Last Updated: 08 Nov 2023

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