VirtualApps and Virtual Desktops (Citrix Workspace)

The applications and data remain in the University’s data centres. As such, the virtual applications and desktops are “streamed” to your device, giving you the illusion, they are installed and running on your local device.

This is a secure way of accessing University systems from any device. The only requirement is a supported device connected to the internet.

Current supported devices are:

• PC running Windows 10 or higher
• MacOS running 10.15 or higher
• iPad running iOS 14 or higher
• Android running version 7.0 or higher.
  

Note: support requests for unsupported devices can only be dealt with on a best effort basis.

IDS is focused on publishing applications to VirtualApps that are required for teaching, research and other core university applications at this time.

If you would like to request an application that fits into one of these categories and is not currently listed in the VirtualApps application catalogue below, please log a request via the IDS Service Desk and include any license information.

Note: Not all applications are compatible with the VirtualApps environment.

Below is a table of current known issues and resolutions:

When an application is opened in the Citrix Workspace, it is streamed to your local device.

When a virtual desktop is selected from Citrix Workspace a virtual desktop is streamed to your device, which looks like your university PC desktop environment. This includes the University’s standard Windows operating environment, with a start menu, access to File Explorer where you can navigate your personal and shared drives, as well as the VirtualApps which have been published in the Citrix Workspace.

The choice is yours, virtual apps are available where a staff member may need to access one or two applications only, as opposed to a virtual desktop where a staff member would prefer to have an experience that resembles how they operate in the office.