We provide enterprise application development, support and project delivery for enterprise systems and platforms, including HR, Finance and CRM. We also provide business improvement services that assist the organisation in streamlining and improving processes.
BI program leads process improvement of critical services for better staff & student experiences.
The Service One Program aims to deliver an interactive and personalised approach to service delivery which incorporates cross- team services.
We will achieve this by improving the delivery of end to end services (via multiple teams) to enable people to focus on their core jobs; work effectively and support student success. We will be using the learnings from 2018 to inform our next steps.
We're partnering with People & Culture to deliver people-focused HR processes and technology that will drive a better staff and supervisor experience - from the time a person applies for a role to their last day working at Flinders.
RE will implement a stable, supported RE solution while providing streamlined integration options for interfacing to other systems.
Implementation of appropriate software for staff and student personalised workspaces including design, development and content.
The web transformation program is delivering a transformed external website for Flinders University, focused on student recruitment, increasing our research profile and external engagement.
The BI team collaborates with the business to deliver value to its customers. We improve business processes through application of Lean Six Sigma, Design Thinking & Agile principles to develop customised solutions, including automation, and enable successful change for a better service experience.
Lead: Zarine
Digital Business Systems operates, manages and develops business administration systems. This includes the Student CRM; Service Management Systems; internal web systems and a wide range of more specialised applications. The team works closely with the Service Desk, Architects, Project Managers and the other Digital Business Services teams.
Lead: Chris Simmons
Finance systems team does administration help desk support, maintenance and development of finance systems.
Lead: Ivana Situm-Bancevic
Provides integration delivery services for Digital Business Services and level 2 operational support for accepted IDS Boomi related integrations.
If you wish to engage Integration team raise an Assyst request.
Lead: Ashley Betts
P &C systems team does administration, help desk support, maintenance and development of HR/Payroll Systems.
The Testing Practice is a provider of testing expertise, resources, and support to IDS.
Lead: David Munro
Sturt Rd, Bedford Park
South Australia 5042
CRICOS Provider: 00114A
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