Key Accountability Measures Annual Reporting

KAM reporting enables:

• Deans (Education) to assess undergraduate course performance against internal benchmarks
• Colleges to identify areas of strength and opportunities for improvement
• Academic governance bodies to monitor course quality and strategic alignment

The process supports continuous improvement and ensures that undergraduate courses meet institutional expectations for quality and performance.

Each year, Colleges receive a reporting template populated with:

• Course-level data from the Flinders Intelligence Portal
• Trend analysis across key performance indicators
• Benchmark criteria aligned with internal standards. Benchmark criteria include measures of demand, load, attrition, success and graduate outcomes, with colour-coded thresholds (red, amber, green) to guide interpretation and prioritisation.

Colleges are asked to:

1. Review the data and trends
2. Provide meaningful analysis of course performance
3. Identify strategies for improvement or enhancement
4. Submit the completed report for governance review

Monitoring and review of course quality and performance at Flinders occurs through a coordinated set of activities across multiple levels. The KAM process is one of several mechanisms that contribute to this broader framework. At the course and topic level, Course Quality Advisory Groups (CQAGs) meet annually to review data and feedback, assess course and topic design, and consider alignment with industry needs and student expectations. For courses delivered through third-party academic arrangements, Joint Management Committees (JMCs) also meet at least annually to evaluate both course quality and partnership performance.

These activities - CQAGs, JMCs, and KAM - each provide distinct but complementary insights. While CQAGs focus on detailed course and topic-level analysis, and JMCs on partnership-specific oversight, the KAM process offers a higher-level view of undergraduate course performance against internal benchmarks and external sector data, including insights from the HES Academic Benchmarking Tool. Together, these annual processes inform the Internal Course Accreditation (ICA) cycle, which occurs every 5–7 years and provides a comprehensive, longitudinal review of course performance, quality, and strategic alignment.

Completed KAM reports are submitted annually to the:

• Education Committee
• Academic Senate

This structured reporting pathway ensures that undergraduate course performance is reviewed at all levels of academic governance. The process enables Colleges to respond to internal benchmarks with meaningful analysis and proposed actions, fostering continuous improvement and supporting strategic planning across the University.

Contact the Academic Quality, Compliance and Risk Team if you have questions or need assistance.