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Content Manager

Workplace support Digital services Content Manager

Content Manager is the University's official record-keeping system. It is the designated repository for temporary and permanent records and contains information about detailed business decisions, asset listings, and important heritage and historical details of the University.

Content Manager is available in two formats: as a desktop application for Windows, and a browser-based Webclient for Apple, Windows, and other devices, via the OKTA dashboard.

Using Content Manager 

Training 

How to get access 

Help 

Useful pages

     Records management  Archives

Using Content Manager

Content Manager is the preferred storage system for long-term temporary records (those that should be kept for more than five years) and permanent records.

Types of records that are managed in Content Manager include, but are not limited to:

  • Legal documents, such as contracts and agreements
  • Student records
  • Research projects
  • Staff records
  • Business records, including meeting minutes and correspondence
  • Emails relating to all of the above
  • Data from network drives

Records are captured, maintained, stored, and disposed of in accordance with legislation and University policy.

Functionality keyboard_arrow_up

Content Manager has functionality that will allow you to:

  • Easily add documents using integration with standard Microsoft applications (including Word, Excel, and Outlook)
  • Mark and easily retrieve favourite records
  • Create workflow processes for records across the University, utilising virtual trays to manage actions within that process
  • Provide details and locations of archival records / items
Security and confidentiality keyboard_arrow_up

Content Manager is used for records that contain:

  • Personal information, which could be staff or student information
  • Sensitive information or data
  • “Restricted” or “Highly Confidential” information classifications

Content Manager has security measures that include:

  • Documents being assigned a business classification scheme based on content
  • Access and security settings that are based on the business classification
  • Are appointed a minimum time for which they should be kept

Further security is added by staff being granted permissions specific to their business role to work with records at varying security levels. 

This ensures that the integrity of the records within Content Manager are maintained in a secure system, accessed only by authorised personnel, and kept for as long as needed prior to being disposed of or archived in accordance with legislative requirements.

Request Content Manager access

Fill out an online Content Manager Access request form via Service One. Once approved and processed, account activation details will be sent via email. Note, once you have access, if you use Content Manager off campus you will need to login to the VPN first.

Content Manager access

Content Manager Training

Records Management and Content Manager training is available online in different formats: 

Records Management & Content Manager training (FLO)

Content Manager new user / Refresher Course (iEnrol)

Training can also be tailored to individuals, groups, or business units with specific processes and requirements, and includes both the WebClient and the desktop applications. Please submit a Content Manager Support request via Service One to arrange customised training.

Need help?

Content Manager support is available via Service One.

Content Manager support

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South Australia 5042

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Last Updated: 28 Nov 2024

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