Online Payments (OSS)

Yes. You can access the online payment system from any device and any browser.
You will need internet connection to access it.

Yes. You can create your own account via My Account (located at the top right corner). You can use any valid email address to create an account. My Account allows you to securely register your credit card details, check out faster, view past payments and re-print receipts. You will need to create your own personal account first before you can sign in. This applies to both students and staff members.

Yes. For more information or to check you eligibility please visit Parking on campus.

Yes. For more information please visit Parking on campus.

The online payment system allows you to navigate through the menu and find different products. Alternatively, you can use the search field in the top right corner of the screen to locate a product you would like to purchase. Only products that are available for purchase will be displayed.

When you provide your staff FAN the system immediately attempts to validate your FAN against the HR system. Sometimes, though infrequently, the HR system might not be available and will return an error message saying the staff FAN is invalid. You can either try again at a later time or contact support.

Have you checked your junk or spam folder? If you haven't received your receipt please send an email to eft.re mittance@flinders.edu.au.
Please provide the following details and we will email the receipt to you:

• your staff FAN 
• your surname 
• date of purchase 
• item purchased
• amount paid.

You can either try again at a later time or contact support.

Refund or cancellation enquiries should be directed to the relevant College and/or Department, contact details are available on the individual product payment screen (go to pay.flinders.edu.au, use the search functionality to locate the product, click on the product or proceed button to find the contact details). 

Credit card details are not viewed or stored by Flinders University. The Online Payment solution used by Flinders University is Payment Card Industry Standards (PCI-DSS) compliant.

Flinders University accepts payment by Visa and Mastercard.

For enquiries about the items purchased, including delivery enquiries, use the contact details on the payment screen or contact the relevant College and/or Department directly.

Have you checked your junk or spam folder? Sales reports are scheduled daily to a nominated email address and will generate previous day sales made until 10pm. Sales reports will only issue if sales have occurred. If you do not receive your sales report please send an email to eft.remittance@flinders.edu.au or contact Banking and Receipting on 12012.

Please complete the online payment-oss request form and email the form direct to eft.remittance@flinders.edu.au.

For any queries, please contact Revenue Team on 12012 or at eft.remittance@flinders.edu.au.

Flinders University welcomes your feedback on the use of our Online Payment System.
Feedback can be provided by emailing eft.remittance@flinders.edu.au.