Health services
To comply with COVID-19 restrictions, all Health Service appointments will be by Telehealth in the first instance, where you will be assessed and advised of the next steps. To make an appointment call (08) 8201 2118.
Please note: if you have a fever, cough, sore throat or shortness of breath or had contact with a confirmed case of COVID-19 or visited any of the locations listed by SA Health, it is important you seek testing immediately and isolate until you get your results. Please contact us via phone prior to visiting the health service so we can assess your situation. Please do not visit the health service prior to calling.
The University provides a confidential health service to all staff at our fully equipped and accredited Medical Centre. All eligible consultations are bulk-billed.
The health service provides emergency and routine medical care, as well as other services such as:
- First aid
- Health screens (pap smears, skin checks, cholesterol, STDs etc)
- Staff medicals
- Minor surgery
- Health education
- Vaccinations (both for health care work and travel)
- Referrals
- SA Pathology
Flinders University offers a counselling service but it primarily for students. Staff may attend if there is a crisis situation or a problem with which they need immediate assistance. The counsellors are able to provide one-off sessions and may then refer the staff member to an appropriate service or the Employee Assistance Program.
Opening hours
8:45am - 5pm Monday - Friday
(including vacation periods, but excluding Christmas and New Year periods)
We can be found at the Bedford Park campus of Flinders University. Level 3, Student Services Centre next to the Sports Centre
Flinders Health2GO
Flinders Health2GO is a state-of-the-art clinic that provides a range of health services to Flinders staff and students and to the broader community. Flinders Health2GO is located in the Sturt precinct of the University’s Bedford Park campus, adjacent to the Optometry and Vision Science department.
Vision / optometrist
Assisting people with eye health problems through general eye tests, this service includes a Diabetic Eye Clinic, Stroke and Brain Injury rehabilitation clinic, Australia’s only Autism Centre, plus clinics dedicated to children’s vision, low vision, contact lenses, and aviation, sport and occupational vision requirements.
Hearing
Hearing-related clinical services provided by experienced, university qualified audiologists dedicated to maintaining the highest possible standards of audiology and professional hearing care.
Physiotherapy / physio
Comprehensive physiotherapy assessment and management, plus a range of pain and injury management, sports analysis, risk identification and post operative management.
Speech pathology
Clinical services for young children provided by experienced speech therapists in a client-focused environment.
Visit the Health2Go website for further details and costs.
Opening hours
9am - 5pm Monday - Friday
Location
Room S145, Car Park 13 Sturt Drive,, Bedford Park SA 5042 Australia
Emergency and after hours services
In the case of an emergency:
Medical, Fire, Police Emergency - call 000
Attend the nearest hospital emergency department (open 24 hours) - Flinders, Royal Adelaide, Queen Elizabeth, Lyell McEwin
Domain Medical Centre
453 Morphett Road
Oaklands Park
Tel: 8375 7000
Open Mon-Fri, 7am-10pm, Sat & Sun, 8am-10pm
* Please note the Marion Domain Medical Centre now charges an upfront payment for international students. Please call Marion Domain for information
Blackwood Family Medical Centre
356 Shepherds Hill Road, Blackwood
Tel: 8178 0087, Fax: 8178 0440
Open Mon-Fri 8:30am-11pm, Sat/Sun 9am-8pm, Public Hols 9am-6pm (bulk bills)
Fountain Valley Medical Centre
2 Alabama Road, Happy Valley
Tel: 8322 2824
Open 7 days to 10.00pm (bulk bills)
Bedford Clinic
1284 South Road
Clovelly Park
Tel: 82765055
Open Mon-Fri, 9am-5pm, Sat, 9am – 12noon (does not bulk bill)
Morphettville Medical Centre
520 Anzac Highway
Glenelg East
Tel: 8376 0511
Second language spoken at clinic by Doctor - Chinese and Indian
Southern Clinic
1140 South Road
Clovelly Park
Tel: 8276 9855
Second language spoken at clinic by Doctor - Arabic, Indian and Mandarin
Riverside Family Medical Practice
135 Daws Road
St Marys
Tel: 8275 9100
If you require a home visit by a doctor, you can arrange this by calling National Home Doctor Service - 13 74 25 - There is no cost for students who have a current OSHC or Medicare Card.
For general health information visit Health Direct - or call the healthdirect number 1800 022 222
On campus services
SA Pathology
SA Pathology is back on campus.
Normal hours - Monday to Wednesday: 9am-12noon at Health, Counselling and Disability Services.
SA Pathology can accept all pathology forms
Information about your appointment with the Health Service
All eligible consultations and services are bulk-billed. You need to bring your Medicare Card (Australian students) or Overseas Student Health Cover (OSHC) Card.
The doctors direct bill Medicare, Medibank Private, Bupa and Allianz Global Assistance. International students with a different private health insurer will need to pay up-front on the day of their appointment and have the money reimbursed by the insurance company.
There are occasions when students or staff require a medical examination in relation to their employment or other activity (eg taxi driving). These medicals do not attract a Medical Benefits Scheme payment. As a result, any patient seeking such a Medical from the University Health Service will need to book a double appointment and the doctor will issue a private patient invoice of $100. This invoice must be paid at Reception following the appointment.
We may issue you with a reminder notice from time to time as follow-up or preventative care. If you do not wish to be part of this system, please let your doctor or reception staff know.
When doctors order tests, they may organise to follow up results directly with you. If not, it is your responsibility to phone the Health Service personally for your results.
The doctors will not provide prescriptions for medication without an appointment and will not provide medical advice or information by email. The Health Service does not treat children.
We have four Doctors on staff:
- Dr Timothy Moss
- Dr Jessica Vandekamp
- Dr Malene Smith
- Dr Lesley Blimkie
Patient telephone contact
If you wish to speak to a Doctor you need to book an appointment. If you are not sure whether you need an appointment call us on 8201 2118 and you will be advised as to what is required.
When clinically relevant information is discussed over the phone, the Doctor or Nurse must record the information on your patient file.
Telephone Confidentiality
Communication with patients via telephone is conducted with appropriate regard to the privacy and confidentiality of the patient and their health information.
If personal and health information needs to be discussed or collected over the phone, the call is transferred to a private room or area so that other patients and persons cannot hear the conversation.
If a person calls to ask if you have been seen at the Health Service, they will be advised that we abide by a strict privacy and confidentiality policy and therefore no such information will be disclosed. If the query is pursued, the caller will be advised that a message has been taken and a Doctor or the Director of Student Services will return their call as soon as convenient.
Email correspondence
Email correspondence is not utilised as a way to communicate with patients or other health practitioners.
If you wish to receive information via email, you will need to put in a request in writing to the Director Student Services who will consider your request.
Keep in mind that email communication is not encrypted so there is the risk that the email could be read by someone other than you.
Contact us
Health and Counselling Services are located at:
Level 3, Student Services Centre (next to the Sports Centre)
Flinders University, Sturt Rd,
Bedford Park SA 5042
Disability Services are located:
Opposite the Health Service in the Union Building Basement (rooms B10 to B10D)
Both are open: 8.45am to 5pm, Monday - Friday (including vacation periods, but excluding Christmas and New Year periods).
All feedback or complaints about the services offered at Health, Counselling and Disability Services should be directed to the Director Student Services.
Sturt Rd, Bedford Park
South Australia 5042
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CRICOS Provider: 00114A
