The College SAS teams provide integrated, local support services for student, teaching and learning activities and are the closest point of contact for the College. Led by a College Manager, the teams consist of a number of support roles providing services in an area of expertise across the student administration lifecycle. Incoming service enquiries are triaged to ensure that staff are connected with the appropriate SAS team member to solve the request.
|College Manager, Student Administration Services
||Responsible for leading the operations of the SAS service delivery team and driving SAS service improvements within the College (including Transnational Education support).
|Coordinator, Enrolment and Student Progress
||Responsible for coordinating and providing enrolment and student progress services within the College, as well as being an escalation point for complex SAS enquiries.
|Enrolment and Course Advisor
||Responsible for providing students with high-quality enrolment and course planning support, including answering complex enquiries and giving specialised guidance. Managing student study plans, credit applications and course completions.
|Transnational Education Advisor
||Operation across Colleges, responsible for the management and coordination of student administrative activities specifically relating to transnational education, as well as supporting academic staff in the transnational education context.
|Education Resources Coordinator
||Operating across Colleges, responsible for University resources scheduling activities, including the development of the University timetable. Management of class registration activities and resolution of timetable changes. Providing reports/input to curriculum planning, modelling and load planning.
|Education Resource Officer
||Supporting resources scheduling activities, including the ongoing maintenance of the University academic timetable. Supporting class registration activities and administration relating to the engagement of casual academic staff.
|Student Progress and Assessment Advisor
||Responsible for providing students and staff with support relating to assessment, examinations, results entry, deferred/supplementary exams, student progress/At Risk, and prizes and awards processes.
|Student Administration Services Assistant
||Responsible for providing a wide variety of administrative services for student, teaching and learning activities to students and staff. This includes support across the student lifecycle, assisting Topic Coordinators with preparation and administration of topics, and supplementing the administrative support for WIL activities.
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