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Guest vPermits

Workplace support Campus Virtual Business Blue and Guest parking permits Guest vPermits

Virtual Guest permits enable staff to park in:

  • white bays or
  • 2P visitor bays

The new online process will replace current hard-copy scratch and display permits that are currently in use. The purpose is to enable the allocation of university-paid parking to invited visitors in a College or Portfolio. Please note that the cost for virtual Guest permits is $2 per hour charged to a cost centre provided by the College or Portfolio, or individual area. 

 

Key dates

Virtual Guest permits can be accessed from any desktop or mobile device (Android and iOS) using vPermit via Okta.

vpermit-blue.jpg

Who can request Guest vPermits?

All staff who are identified as Service Specialists by their College or Portfolio with a valid FAN can request virtual Guest permits. Please note that guests can no longer park in blue bays as these are reserved for staff only. If special parking is required for VIPs please contact the Parking Office to arrange this parking.

Guest parking session training guide

The steps in the PDF below will show Flinders University parking Service Specialists how to create a guest parking session:

Guest parking session training guide 

If you have any queries or need assistance, contact our support team.

Frequently asked questions

What is a virtual Guest permit?

The virtual guest parking permit provides university-paid parking for guests of Flinders University who are participating in activities like business meetings, seminars/lectures, workshops, committees, or student supervision. The decision to pay for guest parking remains at the discretion of local areas and Colleges. The cost of the guest permit ($2 per hour of parking) is charged to the College or Professional Service local area using a cost center code in the ‘back-end’ of the online vPermit tool.

Who can access virtual Guest permits?

All staff identified as a Service Specialist by their College or Portfolio with a valid FAN can request a virtual guest permit. If you are a staff member and you would like to hold the role of Service Specialist for this purpose please contact your Team Leader or Manager in the first instance and then contact the PFD Customer Service Team.

How do I request a virtual Guest permit?

If you are a Service Specialist you can request a guest permit using the online tool called ‘vPermit’ which is accessible from your Okta dashboard. You will need the guest’s registration number to create a permit.

What if I don’t have the guest’s registration number?

You will need the guest’s registration number to create a permit. Note that if you do not have the guest’s registration number at the time of creating the permit you can still create the permit using an admin registration number (123456) and then update the vehicle registration details when your guest arrives. If the correct vehicle registration number is not updated the guest may receive an infringement notice.

Where can Guest permits be used?

Guest permits can be used to park in white bays or 2P (2-hour maximum parking bays). Guest permits can no longer be used to park in blue bays. View further information and carpark details.

What if there are no 2P bays available but I have a virtual Guest permit?

It’s possible that at times there may be no available 2P bays in the car park of your choice. If this occurs you can contact PFD Customer Service and they will help you find a bay in another car park. 

What if my guest can’t find anywhere to park?

If there appear to be no available parking bays please contact the PFD Customer Service team who will be happy to help your guest find a parking bay in one of the car parks at Flinders. 

Where can VIP guests park?

If you have a VIP guest please telephone the PFD Customer Service team who will be happy to work with you to arrange suitable parking solution in the right location at Flinders.

What if I don't have access to a computer/phone?

If you need help with Guest permits please contact the PFD Customer Service team on 8201 2733.

Are there 2P bays in all car parks at Bedford Park?

There are 2P bays in most car parks at Bedford Park. There are further details on available bays in each car park.

What if my guest needs to park as a matter of urgency and there are no available bays?

If there are no available parking bays please telephone the PFD Customer Service team who will be happy to help you find a parking bay in one of the car parks at Flinders. 

Who can I call for help with virtual Guest permits?

Please contact the PFD customer service team for assistance.

Can I cancel a virtual Guest permit?

Yes, you can cancel a guest permit that you have created at any time using the online vPermit tool.

Can I edit a virtual Guest permit?

Yes, you can edit a guest permit that you have created at any time using the online vPermit tool.

As a Service Specialist, can I book a virtual Guest permit for a day or a week?

Yes, you can request a virtual guest permit for as long as your guest needs to park at Flinders.

Can I book a virtual Guest permit in advance?

Yes, you can book a virtual guest permit days, weeks, or months in advance.

Can I book a recurring virtual Guest permit?

At this time, it’s not possible to book a recurring virtual guest permit though this is something that we are looking into as a future enhancement of the system.

How do I provide feedback?

We would love to receive your feedback through Service One.

Is there a cost for using a virtual Guest permit?

Yes, the cost for virtual Guest permits is $2 per hour charged to a cost centre provided by the College or Portfolio area.

Contact us

If you have any questions about how to use vPermit for virtual guest permits please contact the Property, Facilities and Development Customer Service Team.

Service One request

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South Australia 5042

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Last Updated: 12 Jan 2021
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