Can I work from Victoria Square if I am in the city?
Yes. Staff can book a space to work in the city by submitting a Service One request. It is advisable to book at least a day in advance to check if a space is available.
To book a hot desk, office, or small meeting room:
Book a desk or office at Victoria Square.
To book for a larger gathering or for an event:
Book a venue.
When can I access the space?
View information regarding building access (including after hours).
What facilities are available at Victoria Square?
Kitchens
Communal kitchen facilities are located on levels 1, 2, 10 and 11 and are fully equipped with fridge/freezer, microwave, instant boiling and chilled filtered water. Limited cutlery and crockery is also available.
Vending machine
Snack and drink vending machine is located on level 10. Please note Concierge staff do not have any change. Blefari Caffe e Cucina (ground floor) is open from 7am to 4pm.
Crockery and cutlery
Limited crockery and cutlery is available in the kitchens on levels 1, 2, 6, 10 and 11. Please ensure you clean up after use.
If you require disposable cups, plates and napkins for catering you will need to supply this.
Where can I print and photocopy?
There are printers in the common/staff areas on level 1, level 2, level 6, and level 10.
Please contact IDS or call x12345 regarding printer installation.
Is there cupboard/storage space available?
There are limited cupboards available for staff to use for storage.
Please submit a Service One 'General Property or Facilities' query. Use category 'Other' noting the request is for the Concierge team. Include information outlining type of items to be stored and length of time required.
The Concierge will attempt to allocate a cupboard or locker (in the staff area or kitchen on levels 1 and 2) to store any stationary or materials belonging to your department.
How can I turn the air-conditioning up/down?
The air-conditioning is set at a level by building maintenance. It is not controlled by Victoria Square staff. The space can become very warm or draughty depending on where you are sitting. If the temperature is becoming a severe issue, log a Service One - Maintenance request. Note the location, level and room being impacted. Flinders Facilities team will assist where possible.
There is an after-hours air conditioning button on each of level provided by the University.
- Level 1 - in the main corridor between classrooms.
- Level 2 - by the left hand entrance as you come out of the lifts.
- Level 10 - in the main corridor between the classrooms.
These buttons can be pressed to turn the supplementary air con on after hours and on the weekends when the building air con is not programmed. In the smaller rooms it can help to have the door open to allow air flow when it gets too warm.
Can I open the operable walls?
For safety purposes the operable walls on levels 1, 2 and 10 must be operated by trained staff.
If you require this, include the details in your Service One - Book a venue request and the Concierge team will arrange caretakers when possible.
Who can I contact for AV/IT Support?
For all Audio Visual and Lecture Theatre support please call x12345, option 1 between 8am – 5.30pm.
Please note: IDS resources are no longer located in Victoria Square. To arrange for onsite assistance (between 8:30am - 4:30am Monday - Friday) submit a Service One - 'Live events & audio-visual support' request. A minimum of 24 hours' notice is required to ensure a staff member can be assigned.
Who can I contact about displaying my event on the digital screens?
All event bookings at Victoria Square are listed on the "What's On" digital screens on the ground and upper levels. Please advise the Concierge if you do not wish to have your booking listed by noting this in your Service One 'Book a venue' request.
If you wish to advertise a flyer for your event, please consult OCME. They can ensure your flyer meets the standards for advertising and add it to the displays.
Who do I contact if I notice any building issues?
Staff can report any building/maintenance issues by raising a Service One 'Maintenance' request. Please notify the Concierge if it is anything urgent including damange to property, water leaks or serious electrical issues.
Guests/visitors: please contact the Concierge on 08 7421 9406 or report to the ground floor desk.
Who is responsible for room set-ups?
The Concierge organise approved room set-ups that are arranged via a Service One 'Book a venue' request.
When does the cleaner come in?
Cleaners are on site from 6am – 9am Monday to Friday. Touch point cleaning is provided 11am - 2pm Monday to Friday. Please note: staff, students, and visitors are responsible for cleaning their own dishes, left over catering etc. after events and classes in consideration for the next group using teaching rooms and shared spaces.
The classrooms are locked. Where can I find a key?
If tutorial rooms are locked, a key for level 1 is kept in the level 1 staff area. A key for levels 2 and 10 is located in the level 2 staff area as you enter on the right. Please return the key to the same location after use. Alternatively, report to the Concierge desk on the ground floor 8:30am - 4:30pm Mon-Fri. After hours, contact Victoria Square Security (Mon–Fri, 4pm - 9:30pm) on 0427 611 106 or press the security speed dial on any internal phone.
Who can I contact for stationery and student/staff support?
Victoria Square does not carry a general stationary/goods supply. Please report to the ground floor Concierge desk for issues relating to staff & student support. Alternatively, they can be contacted on 7421 9406.
Can I bring children on to University premises?
Parents/carers may request approval to bring their children to work, classes or study areas where there are sudden and/or unexpected difficulties with childcare arrangements. Approval should be obtained from a supervisor/lecturer for the child to attend work/classes/study areas. The University expects that parents will not routinely bring children to work, classes or study areas as an alternative to organised childcare. Refer to the WHS children on university premises page for more information. Children should be supervised at all times.
