Can I work from Victoria Square if I am in the city?
Yes you can. Please contact the Concierge on 722 18686 or firstname.lastname@example.org to book an office or hot desk.
How do I enquire about or make a booking?
To book an office, hot desk or flex desk
To request a booking please complete a Service One request.
To book all other spaces
To check room availability please visit the timetable viewer and select the spaces you require.
To request a booking (once availability has been confirmed) please complete the venue booking form.
More information about venue hire at Victoria Square, or contact the Concierge on 722 18686, or email email@example.com
When can I access the space?
For information regarding building access (including afterhours) please click here.
What facilities are available at Victoria Square?
Communal kitchen facilities are located on levels 1, 2, 10 and 11 and are fully equipped with fridge/freezer, microwave, instant boiling and chilled filtered water. Limited cutlery and crockery is also available.
Snack and drink vending machine is located on level 10. Please note Concierge staff do not have any change. Blefari Caffe e Cucina (ground floor) is open from 7.00am - 4.00pm.
Crockery and cutlery
Limited crockery and cutlery is available in the kitchens on levels 1, 2, 6, 10 and 11. Please ensure you clean up after use.
If you require disposable cups, plates and napkins for catering you will need to supply this.
Where can I print and photocopy?
Please contact IDS or call x12345 regarding printer installation.
Is there cupboard/storage space available?
We will attempt to allocate a cupboard or locker (in the staff kitchen on levels 1 and 2) to store any stationery or materials belonging to your department. Please advise the Concierge on 722 18686 if you require space.
How can I turn the air-conditioning up/down?
The air-conditioning is set at a level by building maintenance. It is not controlled by Victoria Square staff. The space can become very warm or draughty depending on where you are sitting.
There is an after-hours air conditioning button on each of level provided by the University.
- Level 1 - in the main corridor between class rooms.
- Level 2 - by the left hand entrance as you come out of the lifts.
- Level 10 - in the main corridor between the classrooms.
These buttons can be pressed to turn the supplementary air con on after hours and on the weekends when the building air con is not programmed. In the smaller rooms it can help to have the door open to allow air flow when it gets too warm.
Can I open the operable walls?
For safety purposes the operable walls on levels 1, 2 and 10 must be operated by trained staff.
Who can I contact for AV/IT Support?
For all Audio Visual and Lecture Theatre support please call x12345, option 1 between 8am – 5.30pm.
Please note: Victoria Square IDS resources are onsite from 8.30am – 4.30pm Monday – Friday.
Who can I contact about displaying my event on the digital screens?
Please contact Victoria Square Staff at firstname.lastname@example.org.
Who do I contact if I notice any building issues?
Staff: please report any building/maintenance issues by raising a Service One request. Students/guests/visitors: please contact the Concierge on ground floor 7221 8686.
Who is responsible for room set-ups?
The Concierge will arrange the set-up you have requested as outlined on the Venue booking form. Please note that furniture should be returned to the default (see in room diagram) configuration after your event in consideration of the next group that will use the space.
When does the cleaner come in?
Cleaners are on site from 6am – 8.30pm. Please note that it is your responsibility to clean up after your event/class in consideration for the next group using the room.
The classrooms are locked. Where can I find a key?
If tutorial rooms are locked, a key for level 1 is kept in the level 1 staff area. A key for levels 2 and 10 is located in the level 2 staff area. Please return the key to the same location after use. Alternatively, please contact Victoria Square Security (Monday – Friday) on 0427 611 106 or press the security speed dial on any internal phone.
Who can I contact for stationery and student/staff support?
Please contact the Concierge: email@example.com for issues relating to staff & student support. Victoria Square does not have a general stationery/goods supply.
Can I bring children on to University premises?
Parents/carers may request approval to bring their children to work, classes or study areas where there are sudden and/or unexpected difficulties with childcare arrangements. Approval should be obtained from a supervisor/lecturer for the child to attend work/classes/study areas. The University expects that parents will not routinely bring children to work, classes or study areas as an alternative to organised childcare. Refer to the WHS children on university premises page for more information. Children should be supervised at all times.