Can I work from Victoria Square if I am in the city?
Yes. Staff can book a space to work in the city by submitting a Service One request. It is advisable to book at least a day in advance to check if a space is available.
To book a hot desk, office, or small meeting room:
Book a desk or office at Victoria Square.
To book for a larger gathering or for an event:
Book a venue.
When can I access the space?
View information regarding building access (including after hours).
What facilities are available at Victoria Square?
Kitchens
Communal kitchen facilities are located on levels 1, 2, 10 and 11 and are fully equipped with fridge/freezer, microwave, instant boiling and chilled filtered water. Limited cutlery and crockery is also available.
Vending machine
A snack and drink vending machine is located on level 10. Please note, the Customer Service team do not have any change. Blefari Caffe e Cucina (ground floor) is open from 7am to 4pm.
Crockery and cutlery
Limited crockery and cutlery is available in the kitchens on levels 1, 2, 6, 10 and 11. Please ensure you clean up after use.
If you require disposable cups, plates and napkins for catering you will need to supply this.
Where can I print and photocopy?
There are printers in the common/staff areas on level 1, level 2, level 6, and level 10.
Please contact IDS or call x12345 regarding printer installation.
Is there cupboard/storage space available?
There are limited cupboards available for staff to use for storage.
Please submit a Service One 'General Property or Facilities' query under the category ‘Other’. Include information outlining type of items to be stored and length of time required.
The Customer Service team will attempt to allocate a cupboard or locker (in the staff area or kitchen on levels 1 and 2) to store any stationary or materials belonging to your department.
How can I turn the air-conditioning up/down?
The air-conditioning is set at a level by building maintenance and is not controlled by Victoria Square staff. Spaces can become very warm or draughty depending on where you are sitting.
If the temperature is becoming a severe issue, log a Service One Maintenance request. Please ensure to note the location, level and room being impacted and the Flinders Facilities team will assist where possible.
There is an after-hours air conditioning button on each of level provided by the University.
- Level 1 - in the main corridor between classrooms.
- Level 2 - by the left-hand entrance as you come out of the lifts.
- Level 10 - in the main corridor between the classrooms.
These buttons can be pressed to turn the supplementary air conditioning on after hours and on the weekends when the building units are not programmed. In smaller rooms it can help to have the door open to allow air flow when it gets too warm.
Can I open the operable walls?
For safety purposes all operable walls must only be operated by trained staff.
If you require operable walls to be opened or closed for your booking please include the details in your Service One Venue Booking request and the Customer Service team will arrange caretaking assistance.
Who can I contact for AV/IT Support?
For all Audio Visual and Lecture Theatre support please call x12345, option 1 between 8am – 5.30pm.
Please note: IDS resources are no longer located in Victoria Square. To arrange for onsite assistance (between 8:30am - 4:30am Monday - Friday) submit a Service One - 'Live events & audio-visual support' request. A minimum of 24 hours' notice is required to ensure a staff member can be assigned.
Who can I contact about displaying my event on the digital screens?
All event bookings at Victoria Square are listed on the "What's On" digital screens on the ground and upper levels. Please advise the Customer Service team if you do not wish to have your booking listed by noting this in your Service One 'Book a Venue' request.
If you wish to advertise a flyer for your event, please consult OCME. They can ensure your flyer meets the standards for advertising and add it to the displays.
Who do I contact if I notice any building issues?
Staff can report any building/maintenance issues by raising a Service One Maintenance request. Please notify the Customer Service team during business hours if it is anything urgent including damage to property, water leaks or serious electrical issues. Please contact Security after hours via 8201 2880 to notify their team.
Guests/visitors: please contact the Customer Service team on 08 7421 9406 or report to the ground floor desk.
Who is responsible for room set-ups?
The Customer Service team will organise all approved room set-ups via the Service One 'Book a venue' request.
The classrooms are locked. Where can I find a key?
If tutorial rooms are locked, a key for level 1 is kept in the level 1 staff area. A key for levels 2 and 10 is located in the level 2 staff area as you enter on the right. Please return the key to the same location after use. Alternatively, report to the Customer Service desk on the ground floor 8:30am - 4:30pm Mon-Fri. After hours, contact Security (Mon–Fri, 4pm - 9:30pm) for assistance on 82012880 or press the security speed dial on any internal phone.
Can I bring children on to University premises?
Parents/carers may request approval to bring their children to work, classes or study areas where there are sudden and/or unexpected difficulties with childcare arrangements. Approval should be obtained from a supervisor/lecturer for the child to attend work/classes/study areas. The University expects that parents will not routinely bring children to work, classes or study areas as an alternative to organised childcare. Refer to the WHS children on university premises page for more information. Children should be supervised at all times.
